An employee assistance program eap is a confidential workplace service that employers pay for and is free to employees an eap is commonly the most overlooked yet valuable benefits offered by organizations large and small counseling services provided by an eap help employees manage life stressors of all kinds. Eap employee wellbeing protect your peoples health and wellbeing with an employee assistance programme eap because when your workers lead healthy lives your business thrives. Counselling at work 53 pp16 19 mcleod j 2010 counselling in the workplace the facts a systematic study of the research evidence bacp mellor clark j twigg e farrell e kinder a 2012 benchmarking key service quality indicators in uk employee assistance programme counselling a core system data profile counselling and . Traditional employee assistance programmes have a utilisation rate of less than 5 only reaching a few employees who raise their hand and ask for help modern employee assistance programmes that embrace the digital experience support 100 of employees proactively so they stay healthy at work and home. Workplace counseling is therapy offered to employees of a company often through an employee assistance program that provides employees with a safe place to discuss any issues that theyre struggling with 1 a counseling service offered by an eap often includes both in person counseling as well as a telephone based helpline